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Your package will be delivered to you within the specified delivery time, depending on your location. Depending on the delivery location, we send our packages with Swiss Post. You may have to acknowledge receipt with your signature. If you are not located when the delivery is attempted, the delivery person will leave a card with instructions on how to collect the shipment. Please note that we cannot change a delivery address once the order has been shipped and we will not reship your package if you were unable to pick it up.

If for any reason you are not satisfied with your online order, you may return the items at your own expense within 15 business days of receipt of shipment. The return must be announced in advance by email. The items must be returned undamaged and with all included components.
Excluded from this return policy are furniture made on request, which cannot be ordered with these dimensions directly on the website. Please note the reason for the return and enclose it with the return shipment.

Return address
AWX GmbH /
Hohenrainstrasse 42
6280 Hochdorf
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